Denticode (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, applications, and websites (collectively, the “Services”).
1. Information We Collect
- Account Information: Name, email address, phone number, practice details, and payment information.
- Clinical Data: Notes, dictations, patient details, and documents uploaded by you or your practice.
- Technical Data: Device information, IP address, browser type, operating system, and usage analytics.
- Support Information: Communications with our support team, including chat and email records.
2. How We Use Information
We use your information to:
- Provide, maintain, and improve our Services.
- Generate AI-driven clinical notes, CDT code suggestions, and insurance documentation.
- Process payments and manage subscriptions.
- Comply with legal, regulatory, and HIPAA obligations.
- Communicate with you about updates, features, and support.
3. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
- Service Providers: Vendors who help us deliver the Services (e.g., hosting, analytics, payment processors).
- Compliance & Legal: As required by law or to protect rights, safety, or security.
- Authorized Users: Other members of your practice if they are connected to your Denticode account.
4. HIPAA & Data Security
- Denticode is designed to comply with HIPAA privacy and security requirements.
- We implement administrative, technical, and physical safeguards, including encryption at rest and in transit.
- Business Associate Agreements (BAAs) are available for covered entities.
5. Data Retention
We retain information as long as your account is active or as required by law. You may request deletion of your account and associated data.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your information.
- Restrict or object to certain processing.
- Receive a copy of your data in a portable format.
7. Children’s Privacy
Denticode is not intended for individuals under 18. We do not knowingly collect data from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to you.
9. Contact Us
If you have questions, contact us at:
Denticode, Inc.
📧 legal@denticode.com
